Our service commitment is not a slogan, a concept or an advertisement. Our service commitment is serious. We have built a huge, systematic and a standardized service guarantee system to ensure every step is implemented in details.
We seek details for our service including before-sales consulting, sales process and after sales maintenance& service, we seeks every details get perfect.
Intimate service , precise manufacture , reasonable price , satisfying our customers .
02/Centralized /Professional / Expert level services
Five main steps / Interlocked with each other / Customized order / Quick response / Eliminate troubles and explain doubts
03/ 150+Service Engineers, ready to serve you at any time
04/Systematic and standardized process from service to delivery is safer and more efficient
Clear responsibility for our every technical engineer to ensure technical support is more professional
ALPA has made a perfect system from initial consultation, solution design and on-site visit to later delivery and after-sales complaints feedback etc., ensuring the information can be quickly transferred in time and ensuring our suitable engineer can provide more professional services and technical support at the suitable time.
Four main steps to guarantee safe and high efficient delivery
05/Professional installation and commissioning to ensure smooth acceptance
Our Installation Engineer will guide the construction, installation and commissioning of every equipment on site and commissioning of the entire production line.
06/Three quality assurances to ensure your production gets smooth.
07/Continuously improving global services to guarantee availability at all times
Constant daily upgrades to guarantee more professional services each year
ALPA has established perfect service system to guarantee high efficient information transmission , you will get our most professional service and technical support from initial consultation, project design and site visits to later delivery and after-sales complaints feedback etc. whatever you are in any city in China or in any foreign country at any time.
At present, any place in China and other countries including India, Vietnam, South Korea, Brazil, Pakistan, the United Arab Emirates etc., local services can be provided for you.
08/Powerful hardware facilities provide strong support for the equipment manufacture.
ALPA lab room provides sample test services at all stages
- In order to provide better service for our customers and solve the problems more efficiently, we have built our own laboratory.
- The lab room can provide customers with analysis service for raw material physical and chemical properties and raw material powder grinding，air classifying&coating test service, thereby ensuring the effectiveness of each stage of the customer’s production process so as to achieve the maximum value.
Processing strength — international top class processing equipment
- 40000 square meter manufacture base
- Four modern integrated manufacture& assembling workshops
- More than 100 sets of national advanced vertical lathe and planer.
Tooling capability – focus on every precise machining process and maintenance.
- Adopt aging treatment process provided with high precision tooling.
- Standard operation of all-round manufacturing processes from R & D to quality inspection
Process quality inspection – precision quality inspection equipment, casting fine equipment
- Strict quality inspection standards, to provide you with high quality products and high quality services.