ALPA: Quality leads to excellence, Service casts reputation
Since establishment, ALPA has attached great importance to improvement of product quality, always keeping in mind the mission of “creating the future of advanced materials with powder technology”, adhering to the values of “belief in compliance and symbiosis of harmony”, insisting on customer requirements as the work goal. With customer satisfaction as the direction of our efforts, we will not forget our original intention and work hard to provide customers in China and abroad with high-quality ultra-fine milling equipment and pre-sales and after-sales services.
ALPA is improving product quality and service quality, help the external market quickly occupy the market, improve competitive advantage, strict internal discipline, increase production and reduce costs, improve work efficiency.
To this end, ALPA has implemented a strict quality management system, continuously improved process control and management capabilities through advanced statistical analysis of data, adopted the most advanced ERP system to standardize the management of the factory, achieve simultaneous monitoring of the entire manufacturing process, monitor products. Implement life cycle quality monitoring and incident tracking with suppliers for parts and components.
At the same time, in order to protect the legitimate rights and interests of customers and avoid customer worries, ALPA solemnly put forward a service commitment, and will strictly follow national standards, contracts and technical specifications to select solutions, and conduct comprehensive tracking, monitoring and inspection of product production and transportation processes. Ensure product quality, and establish customer service technical files to prepare for after-sales tracking services. In addition, all products sold by ALPA provide customers with product instruction manuals, product qualification certificates, packing lists and related technical information, provide training for customer operators.
ALPA has more than 20 years of experience in design, manufacturing, production, sales and installation. It is determined to revitalize the manufacturing industry, strive to develop safe, environmentally friendly, energy-saving and intelligent equipment, promote transformation from “manufacturing country” to “manufacturing power country”, let the powder technology innovation and development, let the powder equipment keep improving.